Calvin Weber

Calvin Weber - Professional Geek

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Calvin Weber is a graduate of ITT Technical Institute, Calvin Weber has been working in the computer field since 2005. Calvin Weber has worked for the following companies: Best Buy, Freeze.Com LLC (W3i), Target, and WoltersKluwer Financial Services. Calvin Weber has experience ranging from desk side support to network and system administration.

Technical Specialist at Target Corporate

January 2007 - April 2009

Worked in technical support to repair technology via phone support and help clients access needed materials in a call center environment. Worked on keeping the customers technology functioning and repaired when needed Worked on documenting and tracking tickets/incidents for escalation and service Worked on helping customers change and keep current access to intranet materials Submitted articles of knowledge to help technical process be more efficient

Contractor at TEKsystems

January 2007 - January 2008

Network Assistant Intern at Freeze.com LLC

June 2006 - December 2006

Networking experience in a corporate office, configuring Cisco Routers/Switches, Wireless Access, and doing customer support. Networking: Linux to Windows, Windows to Windows, WIFI, LAN, WAN; Worked on keeping the end users connected to the network internally and over a VPN Configured and monitored Cisco Routers, and Switches

Agent at Best Buy Geek Squad

October 2005 - June 2006

Built, maintained, repaired, and upgraded computer systems, improving speed, reliability, and efficiency of operation in a customer service environment. Networking windows computers to a secure home environment Installation of system software and personal computer hardware

Contractor at Kelly IT Resources

November 2009

Technical Support Specialist at Wolters Kluwer Financial Services

November 2009

Worked in technical support to troubleshoot banking software via phone support Worked on documenting and tracking tickets/incidents Worked on helping customers troubleshoot issues found in Lending/Deposit Banking Software

ITT Technical Institute

2004 – 2006

AAS

Networking Administration,System Administration, Desktop Support, SQL Administration, IIS Administration, Laptop Support, Computer Repair, Computer Troubleshooting, Linux (Redhat and Debian), Windows (Windows Windows 7, Windows 2008 (R2), Vista, XP, 2003 Server)